Dans cette section

   Imprimer cette page
  Envoyer cette page par courriel

Advisory Officer (Ref 443c)

Fixed term contract, September 2009 - June 2010

Salary: £18,255 per year

Closing date: 20 August 2009

This post is based in the examinations administration department, which is responsible for the successful management of two examination sessions each year for IB World Schools in over 120 countries. This is achieved through teams of skilled staff dedicated to various aspects of administration, including a team responsible for advising schools on the administration of the IB Diploma Programme and a team responsible for maintaining information held on the IB database (IBIS) for schools and examiners.

One fixed term post is available to join the team of advisory officers on the coordinator help desk. The post requires excellent customer service skills and therefore previous experience of working within a customer service environment is desirable.  The work can be intensive, requires a high degree of personal organization and initiative, and there is an occasional requirement to work out of normal office hours (including weekend working). You will be a good communicator with a high level of IT skills in the use of databases, e-mail and word processing; be educated to at least IB diploma or A level standard and be able to work independently and as part of a team.  In addition to advising schools by phone and e-mail, the post holder may be given additional responsibilities that support the administration of each examination session. Fluency in French is desirable.

Location

The post is based in Cardiff, Wales, UK